Sysmäläntie 1, JYVÄSKYLÄ

DELIVERY TERMS

Delivery terms

Cros4wd.fi webshop delivery terms. In effect from 20.3.2012

1. Generally about the webshop.

The webshop products are sold by Suomen Maastoautotarvike Ky, VAT-number FI17611780. We reserve us the rights to change prices on products and shipping. Cros4wd Webshop sells products to individual and business customers.

2. The webshop’s opening hours and delivery times.

From the webshop it’s possible to order 24h/d, 7 days a week. The orders will be processed weekdays from 8 am to 4 pm. Delivery time inside EU-area is 1-20 days, depending of the product availability, delivery address and payment. For deviant delivery times, it’s possible to contact person, who can be reached on number +358 400513520 from 8 am to 4 pm EET or send -mail to asiakaspalvelu(at)cros4wd.fi. The delivery time will be confirmed in the order confirmation.

3. Agreement between Suomen Maastoautotarvike Ky and the customer.

Trade agreement between Suomen Maastoautotarvike Ky and the customer will take form when an e-mail message has been sent to the customer where the customers order is confirmed. The products are ordered mainly through the webshop shopping basket over internet on the address www.cros4wd.fi. Suomen Maastoautotarvike Ky has the right to approve or reject the order. To get an order confirmation, an e-mail address must be given when ordering. The customer is committed to current trade agreements in connection to every order. We will send an order confirmation through e-mail.

4. Delivery method, delivery time and shipping costs.

We deliver products every weekday by Itella (finnish post). The shipping costs are visible in the webshop shopping basket as price and costs together. The shipping costs also contains packing costs. Delivery time and delivery way will be told in the order confirmation. About big and heavy parts freight cost we are taking contact separately. You can check your country limits here.

5. Warranty.

Products that are sold have a valid warranty according to terms the manufacturer has given the seller. The warranty time is mainly 6 to 24 months.

6. Transport damages.

If the product is damaged during transportation, should the recipients do a note in the waybill and inform about the damages by e-mail to asiakaspalvelu(at)cros4wd.fi. In the e-mail message there should be shown contact info of customer and parts which are damaged.

7. Product return

Within 14 days from the shipping, the customer has exchange- or return rights. The return right concerns only products in unopened and re-salable original packages. The customer has to agree with the seller about the return before returning the product. If the return depends on mistake from our side or wrong product, then we will fully compensate the products including shipping costs.

The seller has no obligation to compensate other either direct or indirect damages or costs. We do not receive returns that exceeds 14 days from the shipping date.

When a return is accepted, will the payment be returned immediately to that of the customer given account number.


For a return, following information is needed:

  • - name, address and phone number

  • - Copy of the receipt from Suomen Maastoautotarvike Ky


The return address is:
Suomen Maastoautotarvike Ky
Sysmäläntie 1
FIN-40530 JYVASKYLA

7. Payment


Payment

The products and shipping costs are paid in connection to the order. In the webshop there is possible to pay with following bank- and credit connections:

  • Nordea, Osuuspankki, Sampopankki, POP Pankit, Nooa, Aktia, Säästöpankit, S-Pankki, Handelsbanken, Ålandsbanken ja Tapiolapankki.

  • Joustoraha, APE Payment ja Neocard

  • Credit cards: Visa, Visa Electron, Mastercard ja Maestro.

  • Klarna: Laskulla ja Tili -palvelut.


 


Payment with Visa, Visa Electron or MasterCard-cards

If you are going to pay with Visa, Visa Electron or MasterCard cards, Suomen Maastoautotarvike Ky will only operate as a marketer for the products and service and ships out the products to the buyer. For reclaim stays Checkout Finland Oy. Checkout Finland Oy operate with payment with Visa, Visa Electron och MasterCard cards as product seller and the purchase happens between the customer and Checkout Finland Oy. The seller is responsible for all obligations according to the purchase.


Checkout Finland Oy

PL 322

33101 Tampere

asiakaspalvelu(at)checkout.fi
 

Y-tunnus 2196606-6

Netbanks

Payment- and financial services for payment via netbank will be realized through Checkout Finland Oy in cooperation with Finnish banks and credit companies. Checkout Finland Oy buys the payment and reports it to the trader. As seen from the payers side, this service works exactly as an usual netpayment.

9. Other

We reserve the right to chance the delivery terms. The customer should before ordering be familiar with the current delivery terms. Suomen Maastoautotarvike Ky treats all customer informations absolutely confidentially. Suomen Maastoautotarvike Ky commits not to release any customer information to any third parties.